FREQUENTLY ASKED QUESTIONS
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Here are some answers to the questions we receive the most about our services.
What is Wonder?
Wonder is a digital time capsule where members can record and safely store messages for their loved ones. Messages are available in multimedia formats including video and audio, and digital upload. Delivery options are available to the message creator for immediate delivery or to schedule for a future known or unknown date.
For example, a Grandmother can record a Happy Birthday message for her grandchildren to be delivered on their birthday. She can also record a heartfelt message for her granddaughter’s wedding day, that can be encapsulated and opened on the future date.
What if I don't know what to say?
Sometimes it is hard to know where to start. Wonder will walk through a series of preferences that can help you decide how you want to begin.
Perhaps you want to share a story, a memory, a piece of advice, or single one word that says it all. Anything you say will be special to the recipient. The best messages come from the heart, but we can help with a few ideas.
How do I see my messages?
Each user will be asked to create a unique username. When messages are sent to a Recipient who is not a current user, upon opening the message, they will have the opportunity to create a profile and become a premium member. Messages are organized in folders and can be viewed anytime.
How much does it cost?
Receiving a message is Free. To create and share Wonder with others, you can pay to become a Premium member. Membership is subscription based and you pay a one-time, life-time, membership of $19.99 USD.
Your premium membership provides 5 messages/uploads. You can always buy more messages.
How long will my content be available?
With a premium subscription your messages will never be deleted and can be accessed anytime. Free members will have access to the messages anytime. If you choose to delete your account, your messages will be deleted as well.
Can I just upload my own videos or just record?
Yes, you will be given the option to upload your own video or audio from phone, tablet or computer.
Can I download my videos?
Yes, you can also download the messages you have created on the site.